Download all attachments does not work

[panu eiam]

I found the same issue as this link, but after following the steps, my download all attachments still does not work.  link to the same issue

[Alex Koxaras -Relational-]

Hi @panu eiam 

And after enabling the zip functionality, what error are you getting?

[panu eiam]

Still getting the same error as below

[Alex Koxaras -Relational-]

If you indeed have enabled the zip functionality, then open a ticket to atlassian's support.