The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Done epics are shown in epic panel

David Hägg
Contributor
August 8, 2024

Since a few days or maybe just hours, the epic panel of the backlog is suddenly showing all epics ever created, even if they have the status = done, epic status = done and resolution = done.

Has something new happened? How can we debug this?

We are using a company-managed project.

7 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

7 votes
Answer accepted
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 8, 2024

Hi @David Hägg , I am seeing the same so something has changed. I suggest reporting to Atlassian Support to get an official response. 

David Hägg
Contributor
August 8, 2024

Right, thanks for letting me know. I'll contact support.

David Hägg
Contributor
August 8, 2024

From Atlassian support:

We would like to inform you that other customers have also reported similar behaviour with closed epics appearing in the backlog. We have raised this with the respective team and they are currently looking into it, we will keep you posted with the updates.

Thanks for your support and patience. 

Like # people like this
1 vote
Jessica Oveys
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2024

Same. This is creating a huge workflow issue. 

0 votes
John Funk
Community Champion
August 11, 2024

Hey everyone,

This should be fixed now. David - can you verify? 

Andre Engelbrecht
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 12, 2024

Confirmed

John Funk
Community Champion
August 12, 2024

Yay!!

0 votes
*Mike Phelps
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2024

I am having the same problem.

 

0 votes
Howard, Marion
August 8, 2024

Did they provide the ticket number so we can track or vote it higher? Seeing all these Epics is a slowdown o_O

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 8, 2024

Here you go - https://jira.atlassian.com/browse/JSWCLOUD-27027 

already fixed

0 votes
Christopher Dalid
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2024

And we as well. And it's painful.

0 votes
Atilla Kocaay
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2024

We have also the same issue. 

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events