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Done epics are shown in epic panel

David Hägg
Contributor
August 8, 2024

Since a few days or maybe just hours, the epic panel of the backlog is suddenly showing all epics ever created, even if they have the status = done, epic status = done and resolution = done.

Has something new happened? How can we debug this?

We are using a company-managed project.

7 answers

1 accepted

7 votes
Answer accepted
Jack Brickey
Community Champion
August 8, 2024

Hi @David Hägg , I am seeing the same so something has changed. I suggest reporting to Atlassian Support to get an official response. 

David Hägg
Contributor
August 8, 2024

Right, thanks for letting me know. I'll contact support.

David Hägg
Contributor
August 8, 2024

From Atlassian support:

We would like to inform you that other customers have also reported similar behaviour with closed epics appearing in the backlog. We have raised this with the respective team and they are currently looking into it, we will keep you posted with the updates.

Thanks for your support and patience. 

Like 5 people like this
1 vote
Jessica Oveys
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August 8, 2024

Same. This is creating a huge workflow issue. 

0 votes
John Funk
Community Champion
August 11, 2024

Hey everyone,

This should be fixed now. David - can you verify? 

Andre Engelbrecht
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August 12, 2024

Confirmed

John Funk
Community Champion
August 12, 2024

Yay!!

0 votes
Mike Phelps
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August 8, 2024

I am having the same problem.

 

0 votes
Howard_ Marion August 8, 2024

Did they provide the ticket number so we can track or vote it higher? Seeing all these Epics is a slowdown o_O

Jack Brickey
Community Champion
August 8, 2024 edited

Here you go - https://jira.atlassian.com/browse/JSWCLOUD-27027 

already fixed

0 votes
Christopher Dalid
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August 8, 2024

And we as well. And it's painful.

0 votes
Atilla Kocaay
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August 8, 2024

We have also the same issue. 

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