Community
Q&A
Jira
Questions
Done Issues still list as Open Issue

Done Issues still list as Open Issue

Hi Guys,

I want to Complete Sprint, but when I want to complete it. The done issues still list as Open Issues. I dont know why

Here's my issues

Screen Shot 2022-11-06 at 09.54.17.png

When I Click Complete Sprint

Here's my Workflow

Screen Shot 2022-11-06 at 09.57.58.png

I already read some related issue on community, but stil didnt work.

Kindly help guys :(

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes

Hi @Rayhan Lizardo and welcome to the community,

When you are using TMP then the right foremost column is the one the project considers that has a resolution. So if my calculations are correct, then besides the DONE status, you have another one next to it on the right. If yo move these issues to the far right column, you can complete the sprint without a problem. Observe:

tmp sprint.png

tmp complete.png

tmp completed issues.png

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

This applies to company-managed projects and boards too.

An issue is only "done" if it is in the last column of a board.

The non-board parts of Jira look at the resolution - empty = unresolved, any value filled in = resolved.

Most of us try to keep the resolution in line with the status - if the status puts it in the last column, the issue should have a resolution, if it's not in the last column, resolution should be empty.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

@Rayhan Lizardo Welcome to the Atlassian community. Check the issues and see if they have a resolution. My guess is that they do not and that is why they are still showing up. You need to add a post function on the transition to done that will set a resolution so that they do not show up in your backlog.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thank you for welcoming me :) ,

Question, Is it affected the sprint If I change the workflow when the sprint is running?

Thank you

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Done Issues still list as Open Issue

2 answers

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events