Don't send Action reporter name along with Outgoing email in Jira Notification Email

[Madhu Reddy]

When the ticket is updated on the JIRA, Email notification will be sent out from Outgoing email which is linked in the Project Settings. 

I don't want to send the action reporter name in front of the outgoing email in the notification email. 

It is causing issues while creating new tickets, Emails are going to the wrong address. 

I have attached the screenshot for your reference. Orange Highlighted one is Action Reporter and Green highlighted is the Outgoing email. We only want to send Notifications emails with Outgoing emails. 

Please help us in this Regard

Thanks

Madhu

[mogavenasan · Accepted solution]

Hi @Madhu Reddy ,

You will need to change the Email from settings; https://confluence.atlassian.com/jirakb/how-to-change-the-sender-s-name-of-the-jira-notifications-967334941.html .

I hope that this helps.

Cheers,
Moga