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Does the reply adress on notification can be dynamic

Serge Calderara
Contributor
May 29, 2024

Dear all,

We have in Jira our company SMTP server configure with a from default adress as jira@noreply.com

We have a use case where our IT users would like to get the From adress dynamicaly set to the user who update a comment when notification is sent.

Is this possible ? Any solution you have potentialy test ?

Thanks

 

2 answers

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0 votes
Matthias Gaiser _K15t_
Community Champion
May 29, 2024

Hi @Serge Calderara

I don't know of a way to natively do this.

But there are apps out there, e.g. Email this Issue, which offer ways to customize notifications and email handling via Jira.

Cheers,
Matthias.