Does anyone else feel that these 10 UX changes in Jira/Confluence are utterly frustrating?

[Falk Rüther]

I've tried to give the new UX a fair chance – but from a daily user perspective, it's becoming unbearable. I'm curious if others share the same view. Here's what I find extremely frustrating:

1. No way to opt out – we're forced into the new design without consent.
2. Visually overloaded UI – too many icons, inconsistent spacing, distracting layout.
3. Key functions are now buried – things that took 1 click now take 3.
4. Readability has dropped – odd font sizes, clumsy spacing, hard to scan.
5. Workflows feel slower – more effort for simple tasks, loss of efficiency.
6. Browser lag – noticeable performance drop, especially with larger boards.
7. Different behavior across browsers – things break or disappear depending on Chrome vs. Firefox.
8. Navigation logic is a mess – harder to jump between Backlog, Epics, and Sprint views.
9. Mobile experience is worse – barely usable on tablets or phones.
10. No visible benefit – it’s change for the sake of change, not actual improvement.

Am I alone in this? Or do you feel the same?

[Rob Sher]

Yes the changes are pretty bad. The font is the worst, followed by the navigation layout. If it ain't broken, don't try to fix it. Not sure how they user tested this.

There is an option preferences to revert this (apparently until September). In Jira, click the wheel settings icon at top right of any page and choose General Settings. Then scroll down to Jira Labs section and turn off the "New work transition experience" toggle (yes, even this they made confusing by showing a cross when it is turned off). It will be grey if it is turned off. It can take a few hours to update.

[Rajat Pratap Singh]

Hi @Falk Rüther 

Yes, it can definitely feel a bit frustrating, especially since we are already used to the old UI.
However, you can share your feedback directly with Atlassian using the link below, they are actively collecting input to improve the new navigation experience for everyone:

https://www.userinterviews.com/projects/jd_TbgvaGQ/apply 

More information here:
https://community.atlassian.com/forums/Navigation-Refresh-articles/Seeking-END-USERS-to-help-us-improve-Atlassian-s-navigation/ba-p/3078047 

Hope this helps!

Regards
Rajat