Does a view only user require registering or a license?

[zaheer_akhtar]

Hi Atlassian community,

I am a complete novice to the JIRA licensing model and need some help.  I have the following scenario:

I have 3 scrum teams working on a project totaling 30 users who need full access to the project board.  There will also be approx 50 customers who will need view only access.

My questions are:

a) Do customers require a JIRA license to have a view only access to the project board?

b) Will a standard license do for what I need or should I go for the premium license?

Your help would be greatly appreciated.

Kind regards,

Zaheer

[John Funk]

Hi @zaheer_akhtar  - Welcome to the Atlassian Community!

a) Yes, users would require a license to be able to see the board. 

b) Standard license would work fine. 

[Gaurav]

Hello @zaheer_akhtar 

As @John Funk informed that to see the board, a license is required. Alternatively, you can filter the result set and send it to the customer base as an email. This can be scheduled and would not require licenses.