Does Jira Require Android 14?

[Alan Schunemann]

Was a new Jira policy added recently, I'm no longer able to load the Jira app on my Android Phone, it says it requires Android 14 to use Jira.  My phone is a Galaxy Note 10, it runs Android 12, Samsung has not released any updates past that version.  Can we confirm there's no workaround?  All software updates have been applied.

[Dan Breyen]

Hi @Alan Schunemann Welcome to the community.  I was going to ditto @Benjamin as I found the same page. 

As you're the Product Admin, you could always contact Atlassian Support to see if that page is out of date.

Hope that helps.

[Mikael Sandberg]

Hi @Alan Schunemann,

Welcome to Atlassian Community!

This is a question for your Atlassian admin, they may have created/updated a Mobile app policy that requires Android 14 in order to access Jira. These policies is something that is controlled by customers, it not something that Atlassian controls.

[Benjamin]

HI @Alan Schunemann ,

Welcome! There hasn't been anything mention in the docs.

https://support.atlassian.com/jira-cloud-android/docs/support-for-app-versions-and-operating-systems/

Still mention 10 or higher.