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Do not send a request via the service account API

Varvara K_
Contributor
December 21, 2025

I created a service account and created credentials for it in the form of an API token. I'm testing it using Postman (https://api.atlassian.com/ex/jira/{cloudid}/rest/api/3/project/PROF). In the authorization settings, I specify the service account email and token. But I get an error. Although I checked using the Rights Assistant, the service account has rights for this project.Снимок экрана 2025-12-22 104218.png

1 answer

2 votes
Tomislav Tobijas
Community Champion
December 21, 2025

Hmm, following this 👀

What I only managed to find are these:

But they do not say much about that issue you're experiencing.

As you're using Postman, have you tried passing the token as a Bearer token in the authorization header?
I usually mix between the two (Basic and Bearer) when using Postman 😅

Cheers,
Tobi

Evgenii
Community Champion
December 22, 2025

Agree. According to documentation, Bearer token must be used. Basic type isn't used here.

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Sunny Ape
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December 22, 2025

Bearer token must be used. Basic type isn't used here

Yep!

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