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Do apps become free when going below 10 users?

MIchael Franck
I'm New Here
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April 27, 2023

The question says it all.

We implemented Jira for our project management and development efforts.

Our team has since lowered in size. Originally we had 12 people working in Jira, this has since been reduced to 8.

Does anyone know if apps in your site acknowledge the move below 10 and adjust their pricing to the 1-10 range ?

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Mikael Sandberg
Community Champion
April 27, 2023

Hi @MIchael Franck,

Welcome to Atlassian Community!

It all depends on the app, some apps are free for 10 users or less, while others charge a set amount. But yes, they should all adjust if you go below 10 users if you you are on a monthly subscription.