Do I need Atlassian Access for automatic user provisioning?

[Gero Kassen]

Hello,

we are doing the migration from Jira server to cloud in our company at the moment. We have an internal active directory, that is connected to an Azure AD.

In order to have automatic user provisioning (users that get created/changed/deleted in the internal AD do get synced with our Jira Cloud directory via the Azure AD) do I need Atlassian Access?

I do get contradicting results, when I search for this question:

Atlassian says yes. See the first info box here: https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/

Microsoft explains the setup process without any mentioning of Atlassian Access (https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-provisioning-tutorial)

I understood, that I need Atlassian Access for SSO, but there are contradicting/unclear information, if I also need it in order to connect my internal AD to my Jira Cloud.

[Kian Stack Mumo Systems · Accepted solution]

@Gero Kassen, 

You will need Atlassian access, but you'll connect Azure AD to it, not the internal AD.

[Gero Kassen]

@Kian Stack Mumo Systems 

Yes sure, I will connect the Azure AD to the Jira Cloud instance.

But just to make it clear, also for others with the same question:

When I do not want to manage all the users in the Jira cloud internal directory, but instead via any other external directory, I have to subscribe to Atlassian Access? So basically you can say:

When you want to use Jira Cloud you need to buy Atlassian Access.

(Because no company with more than 50 employees wants to manage all the users in a separate Jira Cloud internal directory, when they have an already existing one)

[Kian Stack Mumo Systems]

@Gero Kassen, 

Yes, if you want all your jira users managed in Azure AD, you'll need to purchase Atlassian Access.

[Gero Kassen]

Ok thanks for the clarification :)