Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Display team name instead of team id

Ramesh Krishnan
Contributor
July 7, 2025

I have enabled email notification to show the team name. is there way to write team name instead of team id?

Bleow field i used it to show team. 

Team ID: {{issue.customfield_10001}}

2 answers

2 accepted

2 votes
Answer accepted
Calvin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 7, 2025

I haven't tried this yet, but can you use the .value version, as in:

Team Name: {{issue.customfield_10001.value}}

I also see another forum post that suggests:

{{issue.customfield_10001.name}}

or

{{issue.team.Name}}

Ramesh Krishnan
Contributor
July 7, 2025

Team Name: {{issue.customfield_10001.value}} - its shows blank.

 

Below 2 smart value is working:

{{issue.customfield_10001.name}}

{{issue.team.Name}}

 

Thank your for the guidance. appreciate you.

 

Like Calvin likes this
2 votes
Answer accepted
Yogesh Mude
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 7, 2025

@Ramesh Krishnan  May i ask how you are sending an notifications? the Jira default one the Customer?

 

Ramesh Krishnan
Contributor
July 7, 2025

Through jira automation rule, i have configured team id to send notification.

image.png

Email notification:

image.png

Yogesh Mude
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 7, 2025

Thanks, i thought the same but want to confirm. In this case, before sending an email you can send the web request and get the team name using its ID (as already you have the ID) then display it to notification.

https://developer.atlassian.com/platform/teams/components/team-field-in-jira-rest-api/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events