Display all open Jira's based on dropdown selection

[Haig Dedeyan]

Hi everyone,

is there any way to add a drop down list of customer names so that it can return all of the open Jira issues for that selection as opposed to constantly changing the customer name in the filter?

[Trudy Claspill]

Hello @Haig Dedeyan 

Welcome to the Atlassian community.

Can you provide a screen image of where you are interested in seeing that dropdown list added?

Is "customer name" a built in field in your issues or a custom field? What is the field type (i.e. User picker, text)?

[Haig Dedeyan]

Hi, 

"customer name" is a custom text field and I would like to have the dropdown in the dashboard. The photo shows the results of all open jiras that are MAJOR for all customers. I would like to have a dropdown above it that gets populated with the 'customer name' field and re-display the results based on that selection.

I have already done this via jira API/ php forms so if there is a way to insert a webpage into the dashboard, that would work for me as well

[Haig Dedeyan]

Having a text field to enter a customer name would also work. I would just do a partial match

[Trudy Claspill]

Hello @Haig Dedeyan 

I'm not aware of a native method in Jira Cloud to embed a web page into a Dashboard. There may be one that is unknown to me.

I have heard of a third party app that could be used. Note that I have never actually used it.

https://marketplace.atlassian.com/apps/1217581/iframes-for-jira-cloud?tab=overview&hosting=cloud

[Haig Dedeyan]

Thanks. 

The problem with that plugin is that they charge a license for all the current Jira users as opposed to charging only the ones that would use the plugin.

I'll start looking at Confluence to see if I can put the web pages or add the jira filter with a dropdown/text box in there