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Display all open Jira's based on dropdown selection

Haig Dedeyan July 12, 2024

Hi everyone,

 

is there any way to add a drop down list of customer names so that it can return all of the open Jira issues for that selection as opposed to constantly changing the customer name in the filter?

 

 

1 answer

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Trudy Claspill
Community Champion
July 12, 2024

Hello @Haig Dedeyan 

Welcome to the Atlassian community.

Can you provide a screen image of where you are interested in seeing that dropdown list added?

Is "customer name" a built in field in your issues or a custom field? What is the field type (i.e. User picker, text)?

Haig Dedeyan July 12, 2024

Hi, 

"customer name" is a custom text field and I would like to have the dropdown in the dashboard. The photo shows the results of all open jiras that are MAJOR for all customers. I would like to have a dropdown above it that gets populated with the 'customer name' field and re-display the results based on that selection.

I have already done this via jira API/ php forms so if there is a way to insert a webpage into the dashboard, that would work for me as well

 

Capture.PNG

 

Haig Dedeyan July 15, 2024

Having a text field to enter a customer name would also work. I would just do a partial match

Trudy Claspill
Community Champion
July 15, 2024

Hello @Haig Dedeyan 

I'm not aware of a native method in Jira Cloud to embed a web page into a Dashboard. There may be one that is unknown to me.

I have heard of a third party app that could be used. Note that I have never actually used it.

https://marketplace.atlassian.com/apps/1217581/iframes-for-jira-cloud?tab=overview&hosting=cloud

Haig Dedeyan July 16, 2024

Thanks. 

 

The problem with that plugin is that they charge a license for all the current Jira users as opposed to charging only the ones that would use the plugin.

 

I'll start looking at Confluence to see if I can put the web pages or add the jira filter with a dropdown/text box in there

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