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Disaster Recovery Plan and SLA for JIRA Cloud Standard Plan

Sehrish Gul
Sehrish Gul September 29, 2022

As per cybersecurity audit prospective, kindly what the Disaster Recovery Plan of JIRA Cloud. How JIRA / Atlassian informs their customer about the Disaster. What is the SLA for this / down time for the recovery of backup.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 29, 2022

Welcome to the Atlassian Community!

See https://www.atlassian.com/trust/security/data-management

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Vish Reddy _Revyz_
Vish Reddy _Revyz_
Community Champion
October 7, 2022

Hi @Sehrish Gul @Nic Brough -Adaptavist- @Piotr Biegun _Gitprotect_io_ ,

One other doc that is useful to reference is the Shared Responsibility that customers and Atlassian have.

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