The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Direct edits within text box has stopped saving...

Mark Schlaudraff
Contributor
September 28, 2020

UPDATE:  We have found the content does update, but the screen does not update when saving your changes, you have to refresh the complete page to get your updated content to show correctly.  So, Atlassian did something with their AJAX call when you save the changes, it does not refresh the pull to pull the save content.

About two weeks ago the system stopped saving direct edits on the ticket within a text box.  Before you click on the pencil icon, make the edit and click the 'Check' and it would save your edits.

Now, it just returns back to what was there, does not save the edit, some times it takes up to 3 times making the changes for it to save.

I have tried in Chrome and Firefox and both act the same way, so what changes has Atlassian made that would affect the direct editing without going into full 'Edit' mode on the ticket?

 

 

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events