Different users see different text under the Summary field

[Ofir Amitai]

Hi,

When my colleagues and I open a Jira task, we see different text versions under the Summary field. How can that be?

This is what the other team member see: (his updates)

This is what I see (my updates)

[Nic Brough -Adaptavist-]

My guess is that you are using different browsers, and the one your other person is using has a bug that means it is misinterpreting formatting in the pages coming from Jira.

[Ofir Amitai]

Hi,

I tested it with different browsers and incognito and it didn't solve the issue.

[Nic Brough -Adaptavist-]

Ok, so the next test would be, using the same browser, save the html the two users are getting from the server and inspect the text that is rendering differently - is the html different?