Deployment automation rule not triggered

[Stephen Roberts]

I have some automations set up within a team-managed project that are supposed to be triggered when deployments are completed. I have completed several deployments but the audit log does not show anything triggered, only the rule updates. Here is a screenshot: 

Our Jira instance is linked to Bitbucket and the deployment information appears within the deployments tab in Jira, so I believe everything is configured correctly. Can anyone explain why this rule is not being triggered?

[Stephen Roberts · Accepted solution]

My notifications have started working, the only difference being these deployments contain Jira issues where as my other deployments did not because I was just testing it out. Therefore it looks like the automation rules are only triggered if there is a commit or pull request in the build that references a Jira issue.

[Trudy Claspill]

Hello @Stephen Roberts 

Welcome to the Atlassian community.

Is your Bitbucket self-hosted or are you using Bitbucket Cloud? Self hosted source code management tools are not supported by the DevOps triggers in Automation for Jira Cloud.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#DevOps-triggers

[Stephen Roberts]

Hi Trudy, we are using BitBucket Cloud and everything else seems to be integrated correctly - deployments are showing under the Deployments section in Jira:

Unless there is another setting somewhere I'm missing?