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Deleting entire account for company

Amanda McMahon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 4, 2019

Hello, our company would like to remove itself from Jira entirely and end use/payments. Is there a way to do that through the site? Thanks!

1 answer

1 vote
Danny Zuccaro
Community Champion
January 4, 2019

Hi Amanda,

You can find steps on how to cancel your subscription here. 

Hope this helps,
Danny

Amanda McMahon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 4, 2019

Thanks Danny! When I look there all I see is this though:

 

Screen Shot 2019-01-04 at 5.53.36 PM.png

The person at the company that started our account no longer works here so it's created some issues for us.

Danny Zuccaro
Community Champion
January 4, 2019

Hi Amanda - try sending an email through the billing and licensing help portal - here.

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