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Delayed 2FA Delivery - Can't login

Ibrahim Erdurucan
Ibrahim Erdurucan
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January 26, 2026

Hello Together,

 

we are currently experiencing the issue, that the 2FA-code is delivered after around 1 hour. Thus, we are not able to login because the authentication timeouts.

 

Best,

Ibrahim

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Ibrahim Erdurucan
Ibrahim Erdurucan
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January 27, 2026

Hello Mohanraj,

 

I am sorry that I missed the following detail. Our company account has this behaviour. Could we do this over a ticket as I do not want to expose email, etc .

 

Thanks in advance!

 

Best,

Ibrahim

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 27, 2026

Sure, please create a ticket at https://support.atlassian.com/contact/

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2026

Hello, Good day. I don't see any active issues on my end now. Are you still facing this issue?

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