Default fields when creating an issue

[Vamsi Fragale]

Every issue being created is defaulting to 'critical'. What do I need to change/update so the default is 'medium'? 

[Vamsi Fragale]

Answered my own question.
Project settings> Priorities> Priority schemes 

[Ana Livia Rocha Silva]

Hi @Vamsi Fragale!

You should check in a ticket history if the value is being added by an automation, if that is the case then you'll need to update the automation. Otherwise, you need to check if the field has a default value set up: gear at the top right > Work items > Custom fields left menu > find the field > ... > Context and default value > check default value:

Hope I was able to help.

Kind regards,

Ana