Decryption keys filepath

[Georgi Hadzhi-Manev]

Hi there,

After migrating Jira DC from Windows to Linux, the following error message apers in the log: "....Decryption key [/opt/atlassian/application-data/jira/keys\javax.crypto.spec.SecretKeySpec_1635426193404] is missing. It will prevent connection to your external users directory. Please provide decryption key file or reenter password in user directory setting....."

I've noticed that the last slash "\" from the filepath is not correct for linux and I assume this would be the problem, since the file exisis in the aforementioned location. 

Can someone help?

Thx

[Joshua Lamb]

@Georgi Hadzhi-Manev were you able to find a solution?

[Georgi Hadzhi-Manev]

@Joshua Lamb not yet. Still have the same error message.