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Decryption keys filepath

Georgi Hadzhi-Manev March 30, 2025

Hi there,

After migrating Jira DC from Windows to Linux, the following error message apers in the log: "....Decryption key [/opt/atlassian/application-data/jira/keys\javax.crypto.spec.SecretKeySpec_1635426193404] is missing. It will prevent connection to your external users directory. Please provide decryption key file or reenter password in user directory setting....."

I've noticed that the last slash "\" from the filepath is not correct for linux and I assume this would be the problem, since the file exisis in the aforementioned location. 

Can someone help?

Thx

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