Deactivate SSO so email login works again - no access to admin user

[Mark Sorsa-Leslie]

While configuring the JIRA cloud app with G-Suite we verified our domain at Atlassian side. The Domain got verified.

But unfortunately we are not able to access the Atlassian site with Admin credential as it have the same domain and gets redirected to G-Suite login page everytime.

The admin ID is just a mail alias with same domain which uses its own set password during Atlassian Sign-up and is not a user present in our G-Suite setup.

For this we need to disable/Deactivate the SAML SSO configuration at Atlassian end so that the SAML it doesn't redirects to the G-Suite login. We cannot do this unless we can login as the admin user. 

Can this be deactivated please?

[Mark Sorsa-Leslie · Accepted solution]

This issue is now closed. Created new email user in G-Suite with admin credentials and it allowed me to login ok.