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Date entry at start sprint

Johan Ruiter August 21, 2018

The proposed date at start sprint says: 18-17-21 20:17. A bit strange. The date format is YY-MM-DD.

 

When I correct the date entry with the date picker to 18-08-21 13:00. I get "The start date of a sprint must be before the end date."

2 answers

0 votes
Johan Ruiter September 4, 2018

Hi Angelica,

Unfortunatly my team member just started the sprint (with the default wrong dates), therefore I don't have the screenshots. I made some of another projects with also strange behavior. E.g. screenshot with month number 19 and another project month number 33 (suggested by default) , opening datapicker suggests date two years ahead by default. This project doesn't give a failure starting the sprint. But there are still a lot of strange behavior things.jira.pngjira2.pngjira3.png

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2018

Hi Johan,

Thank you for the details.
Hope you don't mind, but I accessed your instance to check the Advanced settings and look and feel and saw that what is causing this is the jira.date.time.picker.java.format.
I've added the same configuration on my test instance and this was the result:

Screenshot 2018-09-05_10-56-41.png

Then I reverted one by one and the only one that I reverted and the date got normal was the jira.date.time.picker.java.format.

Please, go to Jira Settings > System > General Configuration > Advanced settings and click on Revert for jira.date.time.picker.java.format.

Then you can test starting a sprint to confirm if the date will show correctly.

If you face any issue, please let us know.

Regards,
Angélica

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2018

Hi Johan,

Just for us to better understand and help you with this issue, if possible, can you please send us a screenshot of where this date format is appearing?
Also, can you send us the steps you are following when adding the start date? I tested on a test instance and it works, so perhaps you are following different steps to do this.
Was there any change related to the date on the General settings?

Regards,
Angélica

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