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Date Issue when Creating a Space from an Import

Jessica Wagner
January 15, 2026

I’m trying to create a new Space in Jira by importing a CSV file. It’s going fine until I get to the date formatting. I’ve updated my spreadsheet and the date format in Jira in multiple formats but still isn’t working. Attached is a screenshot of the error message.

jira import date error.png

3 answers

3 accepted

1 vote
Answer accepted
Marc -Devoteam-
Community Champion
January 16, 2026

Hi @Jessica Wagner 

Based on you example in reply to the post of @Trudy Claspill , adjust the date format on the import settings.

So based on the example, is should be MM/dd/yyyy

Simplest way to check this is to export some issues from your instance and open the exported file in a plain text editor, this will provide you with the date format that is used.

Jessica Wagner
January 16, 2026

Combo of these responses did the trick! Thank you all!

Like Marc -Devoteam- likes this
1 vote
Answer accepted
John Funk
Community Champion
January 15, 2026

Hi Jessica,

The default for Jira is dd/MMM/yy

So 3 M's

Make sure the CSV uses that same date format for all of the dates in the CSV. 

Jessica Wagner
January 15, 2026

I did start it that way and it didn't work. How is the month 3 digits though?

Trudy Claspill
Community Champion
January 15, 2026

If you used MMM then you would use the first three letters of the month name; 

01/JAN/26

John Funk
Community Champion
January 16, 2026

@Jessica Wagner  What format did you end up using? 

1 vote
Answer accepted
Trudy Claspill
Community Champion
January 15, 2026

Hello @Jessica Wagner 

Can you provide an example of the content of the those fields in your CSV file?

Jessica Wagner
January 15, 2026

Screenshot 2026-01-15 172118.png

Trudy Claspill
Community Champion
January 15, 2026

Based on the stated format being dd/MM/yy you need to be using 2 digit for each element;

01/01/26

01/22/26

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