Data masking in Jira cloud

[Adesh Kokate]

How can we achieve data masking in jira cloud? . Can we hide confidential data in jira cloud.

[Ollie Guan · Accepted solution]

Hi @Adesh Kokate ,

Secure Custom Fields for Jira (Security & Permission) is a good fit if by “data masking” you mainly mean field‑level security and hiding sensitive values from most users.

With this app you can:

• Create secure custom fields and configure exactly who can view and edit each field.

• Make fields hidden or read‑only for unauthorized users, so they either don’t see the value or only see a “hidden” placeholder.

• Keep sensitive field data encrypted (AES‑256) on Atlassian infrastructure.

So if your requirement is:

“Only specific roles (e.g. HR/Finance) can see the real value, everyone else should see nothing or a masked/hidden value for that field”

…then this app does meet that need:

In addition, if you’re concerned about users accidentally pasting sensitive data into Jira (e.g. in description, comments, attachments), you can complement this with Atlassian Guard Detect. Guard Detect can:

• Detect potentially sensitive data in Jira activity and raise alerts.

• Let an org admin redact that data from the Jira issue (including history) directly from the alert.

That’s more of a DLP + redaction solution rather than field‑level masking, but it works well alongside secure custom fields for a more complete protection approach: Redact sensitive data from Jira

[Adesh Kokate]

Thank You @Ollie Guan