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Dúvida campo Zendesk

Gesse Lorena Araujo de Souza
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May 28, 2024

Gostaria de uma ajuda, fizemos a integração do Jira com o Zendesk, onde alguns campos são tragos do Zendesk para o Jira, mas eu não consigo fazer consulta buscando por esses campos, tentei no JQL, mas não encontrei, poderiam me ajudar a encontrar? 

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Brant Schroeder
Community Champion
September 30, 2024

@Gesse Lorena Araujo de Souza welcome to the Atlassian community

Are you an admin on your instance? If you are then you can check and see if there are custom fields associated with the ZenDesk items.  Once you know what those custom fields are you can the search them via JQL.

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