CustomField Start Date and CustomField End Date are not getting mapped to BIG Gantt

[Abhishek Sharma]

HI Team

I have create a project with custom start date and custom end date in that . But i am not able to get the BigGantt timelines acc to them . Have already checked the Task and Gantt configuration . Can you please help me out ?

[Ericka Samuels · Accepted solution]

can you post a pic of your Task Configuration settings?

[Tomek-SoftwarePlant]

@Ericka Samuels +1 :) 

@Abhishek Sharma also make sure you added those custom fields to Screens of your Jira project for all Issue types. 

[Abhishek Sharma]

Actual Start Date and actual end date are the custom fields that i have added.

[Abhishek Sharma]

Actual Start Date and Actual end date are the field that i have added and i want the Gantt timelines acc to them . 

If you can see for eg for the task ATM 2 i have maintained the Actual start Date and Actual end date as 21 Jan and 31 Jan respectively but in the gantt it is getting displayed as 21 jan to 24 Jan

[Ericka Samuels]

That's because ATM 2 has children under it, so it's dates are derived by the earliest start and latest end of its children.  I think that happens if the Task Mode = Auto.  Set the Task Mode on ATM 2 to 'Manual'.  

[Tomek-SoftwarePlant]

@Abhishek Sharma have you managed to sort this out?