Custom field not visible by default on create issue screen

[Martin Vali]

Custom field not visible by default on create issue screen - So it's not visible to other users

Why it is a problem? Other users don't know it is there

I need guidance, how to make fields visible by default, not by selecting them in "show all fields"

[Patrick BIGONNET]

To see all the fields of the screen when you create an issue, you must select "All Fields" in the combo box.

Otherwise you see only the fields you choose 

[Martin Vali]

Thanks for reply

But how other users understand, that there are more fields there.

I want to choose, which fields users see by default

[Patrick BIGONNET]

As an administrator, you can't act on this combo_box, it's an end-user choice.

It's an interface's parameter for the user on which he can act to reduce his visibility on the screen's fields when he works on a ticket.

Each user can see the fields he wants.

If the field is required, it cannot be hidden.

You need to explain this feature to your users

[Martin Vali]

It's strange, that I can not select the fields I want them to see by default