Custom fied default value not visible in Jira Form

[Ika Wondergem]

I have a default value for a custom field that I want to be visible in a form. The default value is showing when creating an issue, but it is not showing whe the field is included in a form. See also screenshots for support.

Is there any workaround to make the default value visible in the Jira Form?

'Create' Screen:

Forms screen:

[Marc -Devoteam-]

Hi @Ika Wondergem 

Welcome to the community

This was logged, see JSDCLOUD-5347 but considered to be not fixed.

Also you can add a default text for the field.

But you can't have default values, then use the field outside the from. Add is as a field on the request type.

[Ika Wondergem]

Hi Mark, thank you.

I have found this log that describes the same issue - https://jira.atlassian.com/browse/JRACLOUD-92229 what you are referring to seems like a different issue as the 

I have added a default value to the field in the context configuration: 

This is working for the field when creating an issue, but it is not working in a form - field is shown but without default text.

[Marc -Devoteam-]

Hi @Ika Wondergem 

This is the same issue indeed, I didn't find this feature request.

But as this also mentioned, default field values set in custom fields can't be used in using a form field and link this to a Jira field

If you add the fields directly as fields on the request type and not in a form the default value is retained on the portal

[Ika Wondergem]

Hi Mark, I am not sure I understand your suggestion - in Jira software there is no 'request type', or 'portal', I think these are Jira service management features.

[Nikola Perisic]

Welcome @Ika Wondergem , have you checked if your custom field is having any context added to it like being used only for some work items?

[Ika Wondergem]

Hi Nikola, Thank you!

Yes it is a global field without any context restrictions. I have also found this issue relating the same: https://jira.atlassian.com/browse/JRACLOUD-92229