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Custom app create using Connect not working

Mike
Contributor
June 19, 2022

Hello,

 

i created a hello world app and tunneled it to my site, the publish seems to work fine but when i access the app, it is not working.  It says

 

"Something's gone wrong, Our team has been notified. If the problem persists, please contact atlassian Support. Reload Page

 

The app is merely a hello world app, it has not customization at all, and yet it wouldnt work. Can you please me out here?

 

thanks 

 

 

2 answers

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1 vote
Dheeraj Kumar Aggarwal - Optimizory
Atlassian Partner
October 7, 2022

@Mike Most probably it is due to ngrok warning page in the addon's iframe. Even after clicking on `Visit Site` button in the ngrok warning page, sometimes, it doesn't go away from iframe. You may ensure this issue by inspecting the addon's iframe content.

I also faced the similar issue, so I thought to write an article around this issue. I hope this will be helpful:
https://optimizory.atlassian.net/l/cp/jzyy0XX5

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 19, 2022

There's nothing we can really tell you here, you need to put some debugging code into the app to have it explain where it is failing.

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