Criterias to get the mails from JIRA to the user

[Dhananjay Mukhedkar]

Hi Team,

What are the requirements to get the e-mails from JIRA mail server to the user.

Regards

Dhananjay

[Zul NS _Atlassian_]

Could you mean the configuration inside the Notification scheme? https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

[Nic Brough -Adaptavist-]

They need a valid email address. That is attached to their Jira account by your admins, or by them.

That's it.

I suspect you're actually asking something different though - could you explain what the problem is?

[Dhananjay Mukhedkar]

The user has been added to a particular e-mail group And the same has been taken as a component in JIRA. Still he doesn't get the mails. Is he to be added in the S1 exchange server.

[Nic Brough -Adaptavist-]

I'm sorry, that does not make any sense to me.

What does "taken as a component in Jira"? Components are not users, they're components.

What has the email group got to do with it? Is that a group within Jira? How do you expect to get mail to that person?

What's an S1 exchange server? Do you mean the user has a valid email? Have you got that in their Jira account?

[Renjith Pillai]

Dhananjay: Do you mean as Component Owner?