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Creating ticket via email

Yoshihito Niizuma
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May 7, 2020

I am trying to configure creating issues from email. I believe I have properly set up the account on G Suite but getting the following error.

 

javax.mail.MessagingException: Read timed out while connecting to host 'imap.gmail.com' as user 'xxx@example.com' via protocol 'imap, caused by: java.net.SocketTimeoutException: Read timed out

 

I tried both POP and IMAP but both failed.

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