Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Created Vs Resolved chart is not updating the Status of issues imported from excel

Vasu Reddy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 27, 2017

Have imported issues from excel to jira & all the status are updated to DONE but dashboard of Created Vs Resolved chart is not updating the resolved issues count.

1 answer

1 vote
Alex Christensen
Community Champion
September 27, 2017

It sounds like these issues don't have a value in the "Resolution" field.

When you imported the issues, did you import them with a status set to DONE? If so, doing that skips any post-functions in your workflow you might have, including any post-functions that would set a value for the Resolution field.

Vasu Reddy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 27, 2017

Hi Alex,

thank you, it helped to resolve my issue

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events