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Create issue screen

Support Agent
October 27, 2020

I am trying to create new issue screen but the page keeps loading - saying Jira takes longer than usual. Is there any bug within the system? Why can't I set up new issue screen, are there any technical problems at the moment?

CreateIssueScreen.JPGAnd after I have clicked on 'Create Issue Screen', this is what came up: 

JiraBug.JPG

2 answers

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John Funk
Community Champion
October 27, 2020

Hi @Support Agent  - Maybe try to go straight to the screen and not through the project. 

Go to Settings > Issues > Screens 

Then search for the screen you want and add the field to it. 

0 votes
Jack Brickey
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October 27, 2020

I have not experienced this myself but that doesn't really mean anything since you are on a completely different server/VM. If this doesn't disappear soon I would reach out to Atlassian Support.

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