The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Create comments from email for specific issue

Vitor Lima
Vitor Lima
June 8, 2020

How to create a comment by email to a issue specific?

Example:

Text of the e-mail.
Message 1.

How to take this message exactly for: issue TD-1 in Jira Software

Watch
Like Be the first to like this
504 views

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Jack Brickey
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
June 8, 2020

Hi Vitor,

this is a good article that explains how to create issues and comments by email

and this further explains a bit on the 'how it is done'.

View More Comments
Omar Mohammed
Omar Mohammed
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 8, 2022

Hi Jack, 

Those two articles do not address the "commenting on a specific issue" part. Please, if you know how to map it exactly to one issue, I would really appreciate it. 

Like
Jack Brickey
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
June 8, 2022

@Omar Mohammed , please describe your used case more completely. I'm unclear on exactly what you mean for your scenario about commenting on a specific issue. If you could explain precisely your used case I might be able to assist further.

Like
Reply
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security