Create Team: I cannot add a user (jira admin user) to a team

[Rosemary Conner]

I am having difficulties adding a jira administrator to a new team. I have a screenshot but it looks like I cannot attach.

[Ashish Gupta]

Hello @Rosemary Conner 

Welcome to the Atlassian Community!

Can you please check if the pre-requisites to add a user to the team mentioned in this article are met?

I hope this helps to add the user successfully :)