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Create Issue from a Rule Action is not triggering another Rule Action

Rao Tripuraneni
February 24, 2022

i have 2 Rules:

1) Assignment Rule

2) Create a Task when a issue of type Story is created based on some conditions.

 

problem is as follows:

when Rule #2 is fired on a story task is getting created as expected but the Rule #1 is not firing for both issues and only firing on One(Original Issue).

 

please see the screenshot from Audit Log:

 

2 answers

1 accepted

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1 vote
Answer accepted
Josh Costella
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 24, 2022

Make sure you have this box checked!

allow.jpg

Rao Tripuraneni
February 24, 2022

Thank you!! that's it.

0 votes
Martin Bayer _MoroSystems_ s_r_o__
Community Champion
February 24, 2022

Hi @Rao Tripuraneni , welcome on the community :). Screenshot would be really helpful but it is not attached...

Rao Tripuraneni
February 24, 2022

still figuring out the buttons here LOL!

 

here is the attachment.

 

Thanks,Jira Issue.jpg

Rao

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