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Create Filter that shows all tickets where newest comment mentions currentUser()

ker
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March 20, 2023

Hi community!

How do I create a Filter that only shows Tickets where the newest comment is mentioning the "currentUser()"?

Im currently using this filter:

(comment ~ currentUser()) AND (updatedDate >= -3d) order by created DESC

Which is not viable since it looks through all comments on a ticket.

 

1 answer

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Answer accepted
Tuncay Senturk
Community Champion
March 21, 2023

Hi @ker 

Welcome to the Community!

You can't do that out of the box. You need to find an app that has a Last comment feature or write your own scripted field.

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