Create Automation Based on Group User Is In

[GDakas]

Greetings, 

I am working on setting up some automation in JIRA for a bit of complex approval process.  We want to automate who is required to approve a specific request.  The criteria falls into two distinct requirements:

• What group the user is in (i.e. Engineering, Help Desk, etc.)
• What is the cost of the items that they are requesting

When trying to build the automation rule, I cannot seem to find a field for the group a user is assigned in JIRA (the Groups that are found under Administration --> Directory --> Groups).  Is that possible? 

I appreciate your help on this.

[Mikael Sandberg · Accepted solution]

Hi @gdakas,

Welcome to Atlassian Community!

It is possible, and you can check which group the user belongs to in an if branch, similar to this automation that I have the sets the site based on where the user is located:

 

[GDakas]

@Mikael Sandberg You are the best.  Thanks mate - Need to look a lot deeper into  "check to perform".  

[Aleksandra Leesment]

What if the user is stored in a smart value? For example, it was taken from Assets

[Mikael Sandberg]

@Aleksandra Leesment This should be its own question with a reference to this one.

If the information is kept in Assets then all you have to do is use the lookup objects action and then act on the returned result.