Couldn't copy attachments while cloning issue from one project to another?

[Srujan kumar]

We have created a rule to clone issue from one project to another fortunately it is working fine but the thing is we couldn't get attachments cloned/copied from original issue.

 Looking out for a quick support.

[Jack Brickey · Accepted solution]

Currently Automation doesn’t allow copying of attachments- https://codebarrel.atlassian.net/browse/AUT-1030 

[Julien Peyrade _ Elements]

Hello @Srujan kumar 

Another solution would be to use the add-on Elements Copy & Sync, which lets you do what you are asking for.

An advantage of the Copy & Sync is that, in addition to cloning issues, it also copies Attachments between the two issues, which is not possible with Automation.

I'm the Product Manager of the app, and would gladly answer your questions.

Kind regards,

Julien

[G subramanyam]

Hi @Srujan kumar welcome to the Atlassian community.

As @Jack Brickey mentioned, automation doesn't support cloning attachments.

Here's the details shared by Atlassian team: "Automation doesn't currently support manipulating attachments in Jira Cloud. Unfortunately Jira Cloud doesn't have APIs around the management of attachments so we're not able to implement this just yet. There is an open issue tracking the implementation of this feature" https://codebarrel.atlassian.net/browse/AUT-1030

And as @Suvradip Paul mentioned, you need a market place plugin like deep clone to achieve your purpose.

[Marlene Kegel - codefortynine]

Sorry, I just noticed that you mentioned our app Deep Clone for Jira already in your reply. I should have answered below your post. :) 

[Suvradip Paul]

Hi @Srujan kumar ,

I think you can check marketplace and use this one - https://marketplace.atlassian.com/apps/44043/clone-plus-for-jira?tab=overview&hosting=cloud

Note: I am not associated to this product and any promotion or working as marketplace partner. This suggestion is based on the needs mentioned in the query itself.

Cheers

Suvradip

[Marlene Kegel - codefortynine]

Hi @Srujan kumar,

You can integrate our app Deep Clone for Jira with Jira Automation in order to clone issues along with comments.

You can read more about that topic in our documentation:

•  Integrate Deep Clone for Jira with Jira Automation 
• Deep Clone workflow post-function 

If you have questions or feedback about our app, don't hesitate to contact us.