Could not update license for 8.12

[Erol Littwins]

The Server id is ok, but the message tells me that it won't !

How can i get the License key to paste it ?

[Petter Gonçalves]

Hello @Erol Littwins

Can you please confirm if you were able to get the correct Server ID of your Jira instance?

As you can see in this documentation, you have two ways to get it:

1 - Through the Jira System page:

1. Log in as a user with the Jira System Administrators global permission.
2. Choose Administration (  ) > System.  Select System info on the left menu to open the System info page.
3. The Server ID is displayed in the Jira Info section of the page.

2 - Through the Jira Setup wizard:

If you are installing Jira for the first time, you can locate your Server ID on the Specify your license key screen in the Jira setup wizard. You'll see this page if you choose to perform a custom install, or if your server is not connected to the Internet.

If you were not able to get it by following the steps above or your Server ID is still not working for your Jira instance, please reach out to our CA team in the link below:

https://support.atlassian.com/contact 

[Mike Rathwell]

Hi @Erol Littwins ,

If you are licensed already, you (or someone in your org) should be able to get the keys from https://my.atlassian.com. If it isn't yet and you are just getting rolling, you can, at least, request 30 day license from the same place. From the admin screen, go to "Applications" to apply the license.

[Erol Littwins]

Thank you, Mike.

To get the License i have to use the Server ID. But the System tells me, that the Server id is wrong.