Cost Reduction

[Quinton Campbell]

Wanting best way to disable accounts to reduce monthly cost.

[Carlos Faddul · Accepted solution]

@Quinton CampbellCurrently I use an account management policy.
- Every week I extract users
- Filter which ones are more than 45 days without logging in (disables the tools (Jira Software, Jira Service Management, Confluence))
- Filter those who are more than 180 days without logging in (disables the instance user)

In your case, as it is a monthly plan, I would recommend something like more than 2 weeks without logging in and you disable it.

Maybe with Atlassian Access I can help you (however I can't help you at this point since I don't have it)

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[Mehmet A _Bloompeak_ · Accepted solution]

Hi @Quinton Campbell ,

For this exact need, we developed Manage User for Jira app. Hope it helps.

With "Manage Users for Jira", you can

• List all users, search and sort them by name, active status.
• Deactivate/activate users individually or in bulk.
• Increase security with recertification of product access rights.

[Jack Brickey]

If you mean user accounts - administration > user management and revoke access for users not using the product. You can always activate them again later if needed.