Copy to Subtask creating blank page after upgrade to Jira 6.3.10

The JCTS copy to subtask is going to a blank page when create button is pressed after upgrade to JIRA 6.3.10

Page URL secure/JCTSCreateSubTaskIssueDetails.jspa

2 answers

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1 vote

Did you copy the jsp files after the upgrade? The plugin needs the jsp files in the right folders. See installation instructions.

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0 votes

Thanks for a fast response

Yes I did copy the files after the upgraded

Noted new folder: __MACOSX which has

drwxrwxr-x 2 root root 4096 Jun 11 12:55 plugins

-rw-r--r-- 1 root root 177 Jun 11 12:54 ._plugins

and for plugins folder

-rw-r--r-- 1 root root 177 Apr 22 2012 ._copytosubtask_config.jsp

-rw-r--r-- 1 root root 228 Jun 22 2013 ._createsubtaskissue-details.jsp

-rw-r--r-- 1 root root 228 Jun 22 2013 ._createsubtaskissue-start.jsp

Then the original folder plugins

-rw-r--r-- 1 root root 1749 Apr 22 2012 copytosubtask_config.jsp

-rw-r--r-- 1 root root 3483 Jun 22 2013 createsubtaskissue-details.jsp

-rw-r--r-- 1 root root 3053 Jun 22 2013 createsubtaskissue-start.jsp

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