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Convert multi line text custom field to use rich text editor in JIRA cloud

Edward Clark
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August 7, 2024

I need to convert some multi-line text custom fields to render a rich text editor. I can find instructions for this in JIRA by changing the custom field renderer but this option doesn't appear to be available in JIRA cloud.

Is this possible or do I have to create a new field and then try and migrate all data?

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Marc - Devoteam
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August 7, 2024

Hi @Edward Clark 

This needs to be done in the Field Configuration used in the Field Configuration Scheme on the project.

Andy Fleming
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August 7, 2024

Yup - that works. Thanks Marc :)

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Edward Clark
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August 9, 2024

Thanks Marc..got it!

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Marc - Devoteam
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August 9, 2024

Pleas accept my answer as the solution to this question.

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