Control Chart links to issues is broken

[Brent Lee]

When getting a report for our space, the Control chart hyperlinks no longer work.

https://silacins.atlassian.net/secure/GHViewInNavigator.jspa?issueKeys=EAG-6783%2CEAG-6960%2CEAG-6961%2CEAG-7043%2CEAG-7044%2CEAG-6958%2CEAG-7035



Clicking on "View Issues in Issue Navigator" redirects to "/issues/?redirectedFromClassic=&jql=ORDER%20BY%20created%20DESC" instead resolving the link pasted above.

Is this a known bug or is something misconfigured?

[Mohanraj Thangamuthu]

Hello, Good day. I am unable to reproduce this issue on my instance. Are you facing this issue with any specific status?. Thanks

[Brent Lee]

Hello. It's a mix of both In Progress and Done issues.  

[Mohanraj Thangamuthu]

Thanks, I see you have access to Sandbox and Production instance. You are facing issues in both the instances ? or one of the specific instance?. based on this I can create a ticket for specific instance. Thanks!

[Brent Lee]

Hi Mohanraj,

It is only happening in our Production instance the Sandbox is working as expected. 

Thank you for creating a ticket!

[Mohanraj Thangamuthu]

Thanks. I have created a support ticket on your behalf and our team will get back to you over email. Thanks!

[Marc -Devoteam-]

Hi @Brent Lee 

Can you try another browser or incognito windows?

If this works, clear your cached and cookies and check for browser plugins, that can cause this behaviour.

[Brent Lee]

I tried in both Firefox and Chrome incognito and the results are the same. I also cleared the cache etc. anyways and that also has the same result. 

[Marc -Devoteam-]

Hi @Brent Lee 

I also can't replicate this on any of the sites I manage or even my own free instance.

@Mohanraj Thangamuthu I think it's best if an issue is raised on support, might be an instance problem.

[Brent Lee]

Thank for the feedback.