Continous Releases Not happening in PRD but are in SandBox

[Christopher Johnston]

Any clue on what's up? We're seeing the changes in Sandbox (also on Continous) but not in Production. I'm going to swap to Bundled to see if that resolves it but any insight would be appreciated.

[Benjamin]

Hi @Christopher Johnston ,

Ideally it should be the same unless your sandbox happens to be on preview which would have the early changes. Bundle will switch to release happen 2nd Tuesday of every month.

The only other possibility where the instances diverge is by any one of the changes on this page:

https://support.atlassian.com/organization-administration/docs/what-are-my-options-to-control-the-rollout-of-changes/

Hope this helps. I would suggest to reach out to Atlassian just to see anything strange is happening on the backend side when deploying to your site. 

[Christopher Johnston]

I appreciate the answer. Our setup has everything on Continuous so theoretically, we should see the same changes on production and sandbox. We've recently created new sites under our Org (upgraded to Enterprise) and are seeing changes there, yet our original Site (production) still doesn't see the changes.

My next trick is to change it from Continous to Bundled to see if maybe that unsticks something. (Also sending a support ticket for a behind the scenes check)