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Constant issues access in projects

Melissa Betto
Melissa Betto
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May 6, 2024

I am constantly getting the javascript load error message when I log in and then I can't access any tickets. The screen says we couldn't connect to that issue.

Please HELP!

 

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Trudy Claspill
Trudy Claspill
Community Champion
May 6, 2024

Hello @Melissa Betto 

Welcome to the Atlassian community!

What browser application are you using?

Have you tried using other browser applications, clearing your browser cache, and/or using a private browser window like Chrome Incognito?

Can you share the details of the error message with us?

Have you always had this problem or is this a new problem for you?

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Melissa Betto
Melissa Betto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 6, 2024

Yes, unfortunately I have tried all of that

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Trudy Claspill
Trudy Claspill
Community Champion
May 6, 2024

Can you share the details of the error message with us?

What browser application are you using?

Have you always had this problem or is this a new problem for you?

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