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Connect Different Services Desk

mlanguasco
Contributor
April 15, 2018

I will have different (url) jiras services desk, for different companies. But all of them must have a link on a concrete workflow.
Can they be connected through an Api, when for example a ticket goes to a state in the workflow? Automatically register in the other service desk jira?
Is there something available that I can reuse?

2 answers

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Alexey Matveev
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April 15, 2018

Hello,

Yes, you can accomplish this with API, but it would be too much code writing. Better use the Backbone Issue Sync plugin.

1 vote
francis
Atlassian Partner
April 15, 2018

Hi Mauro,

 

Alexey mentions one of the different solutions to accomplish what you are looking for.
There are different solutions on the marketplace - check following query
https://marketplace.atlassian.com/search?query=issue%20sync

 

We are the team behind Exalate (which is one of these solutions)  
https://marketplace.atlassian.com/plugins/com.exalate.jiranode/server/overview
It fully covers your use case, and we are very willing to help in case you decide to evaluate our solution.

 

Feel free to book a meeting at your convenience here
https://exalate-demo.youcanbook.me

 

Francis 

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