Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Configurtion item, to be automaticaly created within the asset, having the specific data structure

Configurtion item, to be automaticaly created within the asset, having the specific data structure

Martin Zelenohorský
April 6, 2020

Dear all,

 I am new here, I hope to find here some answers on my questions regards the Jira addon, the Insight asset registry.

 

I am just building new asset structure within the Insight asset register.

Regards the card of an Asset , accordint to ITIL, every Asser, suppose to have also part Configuration Item.

Usualy is a Asset record in two tables, HW asset and the Configuration Item in permanent fixed relation 1:1

The asset part is shared to all assets, the Ci part depends on the category of the asset.

 

My question, is there a posibility to  automaticaly create the CI when creating an asset, having the specific data structure, according to the model category(which is a parameter of an asset). For example, different values for serves and notebooks. (For servers no Assigned user , for Notebook is user mandatory)

 

If yes, how?

 

 

0 answers

Suggest an answer

Log in or Sign up to answer