Components field

Mark Anderson
Contributor
May 15, 2018

I've noticed that i can only select/add a value to a Component field at the point of ticket creation. It seems impossible to add this after the ticket's creation or to edit the value? Is this how it is supposed to work?

Cheers


Mark

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Deleted user May 15, 2018

Hi @Mark Anderson,

The Components field can be edited at anytime if the field has been added to the Edit Screen and the field has not been hidden.

If you are an Admin of the instance, you can always try the field helper on an issue screen to investigate why the field is not appearing / editable on the issue screen. 

Hope this helps

Mark Anderson
Contributor
May 16, 2018

Thank you Danny

Deleted user May 16, 2018

Anytime @Mark Anderson, happy to help

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